Shipping policy
BROVANE Shipping Policy
Last updated: August 2026
Every BROVANE order is printed to order at our fulfilment partner's facility in Indore, India. Nothing is held in stock. This means your order is produced specifically for you after you place it — which is how we keep quality high and waste low.
Processing & Dispatch
All orders are processed and dispatched within 24–48 hours of confirmed payment. Orders placed on public holidays or during announced maintenance windows may require an additional 24 hours.
For Cash on Delivery (COD) orders, dispatch begins once the order is confirmed in our system. COD is available pan-India.
Delivery Timelines
| Destination | Estimated Delivery |
|---|---|
| Metro cities (Bengaluru, Mumbai, Delhi, Hyderabad, Pune, Chennai) | 3–4 business days after dispatch |
| Tier 2 & Tier 3 cities | 4–5 business days after dispatch |
| Remote & rural pin codes | 5–7 business days after dispatch |
Delivery timelines are estimates provided by our courier partners and are not guaranteed. Delays may occur during peak seasons (Diwali, year-end), extreme weather conditions, or courier disruptions beyond our control.
Shipping Coverage
We ship to 27,000+ pin codes across India. If your pin code is not serviceable at the time of your order, we will notify you within 24 hours and issue a full refund.
International Shipping
We currently ship within India only. International shipping will be announced when available. Join our mailing list to be notified.
Tracking
Once your order is dispatched, you will receive a tracking number via email and/or SMS. You can track your order directly through the courier partner's website. Tracking may take up to 12 hours to update after dispatch.
Cash on Delivery (COD)
COD is available at checkout for eligible pin codes. Payment is collected by the courier at the time of delivery in cash or via UPI. Please ensure someone is available at the delivery address to receive and pay for the order.
If a COD order is undeliverable after multiple attempts, it will be returned to our fulfilment facility. We will contact you to arrange reshipment. Please note that reshipment of a failed COD delivery may incur an additional shipping charge.
Failed Deliveries & RTO
If delivery fails due to an incorrect address, unavailability of the recipient, or refusal to accept, the order will be marked as Return to Origin (RTO). BROVANE is not responsible for failed deliveries due to incorrect address information provided at checkout. Please double-check your shipping details before confirming your order.
Shipping Charges
Shipping charges, if applicable, are displayed at checkout before payment. We may offer free shipping promotions from time to time — these will be clearly communicated on our website and social channels.
Questions
For any shipping-related queries, contact us at hello.brovane@gmail.com. Please include your order number for faster resolution. We typically respond within 24 hours on business days.